DIJIMO MARKETPLACE

GENERAL TERMS and CONDITIONS

AGREEMENT BETWEEN USER AND TIMBAKTUU ENTERPRISES Trading As (“DIJIMO”).


The Dijimo Web Site comprises of various Web pages operated by Timbaktuu Enterprises (Proprietary) Limited.


The Dijimo Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Dijimo Web ​Site constitutes your agreement to all such terms, conditions, and notices.


We are Timbaktuu Enterprises (Proprietary) Limited (“Dijimo”), a company registered in South Africa, number 2012 / 101136 / 07. Our address is Work Central, First Floor, Bel Airs ​Mall, 1 Bellairs Drive, Northriding, Gauteng, South Africa, 2169


You are: Anyone who uses Our Website.


Please read this agreement carefully and save it. If you do not agree with it, you should leave Our Website immediately.


The Terms and Conditions:


MODIFICATION OF THESE TERMS OF USE

Dijimo reserves the right to change the terms, conditions, and notices under which the Dijimo Web Site is offered, including but not limited to the charges associated with the ​use of the Dijimo Web Site.



POPI ACT AGREEMENT AND CONSENT DECLARATION:

WHEREAS IT IS AGREED THAT


All parties agree that they will comply with POPI regulations and process all the information and/or personal data in respect of the services being rendered in accordance with ​the said regulation and only for the purpose of providing the Services set out in the agreement to provide services.


The company (also called the service provider), all the parties to this agreement, the service provider’s employees and the client’s employees, and any subsequent ​party/parties to this agreement acknowledge and confirm that one or more of the parties to this agreement will possess and will continue to possess information that may be ​classified or maybe deemed as private, confidential or as personal information.


Such information may be deemed as private, confidential or as personal information in so far as it relates to any party to this agreement.

Such information may also be deemed as or considered as private, confidential, or as personal information of any third person who may be directly or indirectly associated with ​this agreement.


Further, it is acknowledged and agreed by all parties to this agreement, that such private, confidential, or as personal information may have value and such information may or ​may not be in the public domain. For purposes of rendering services on behalf of the client, the service provider and any party associated with this agreement and/or any ​subsequent or prior agreement that may have been/will be entered into, irrevocably agree that “confidential information” shall also include inter alia and shall mean inter alia:


(a)all information of any party which may or may not be marked “confidential,” “restricted,” “proprietary” or with a similar designation;

(b)where applicable, any and all data and business information;

(c)where applicable the parties may have access to data and personal and business information regarding clients, employees, third parties and the like including personal ​information as defined in POPI regulation; and

(d)trade secrets, confidential knowledge, know-how, technical information, data or other proprietary information relating to the client/service provider or any third party ​associated with this agreement and (including, without limitation, all products information, technical knowhow, software programs, computer processing systems and ​techniques employed or used by either party to this agreement and/or their affiliates.


All parties irrevocably agree to abide by the terms and conditions as set out in this agreement as well as you agree and acknowledge that all information provided, whether ​personal or otherwise, may be used and processed by the service provider and such use may include placing such information in the public domain. Further it is specifically ​agreed that the service provider will use its best endeavours and take all reasonable precautions to ensure that any information provided, is only used for the purposes of the ​agreement.


It is confirmed that by submitting information to the service provider, irrespective as to how such information is submitted, you consent to the collection, collation, processing, ​and storing of such information and the use and disclosure of such information in accordance with this policy.


SHOULD YOU NOT AGREE TO THE TERMS AND CONDITIONS AS SET OUT IN THIS AGREEMENT AND CONSENT DECLARATION YOU MUST NOTIFY THE SERVICE PROVIDER ​IMMEDIATELY FAILING WHICH IT WILL BE DEEMED THAT YOU ACCEPT AND AGREE TO THE TERMS AND CONDITIONS SET OUT ABOVE


We thank you for reading our Terms and Conditions. Should you have any queries, please feel free to contact us at information@dijimo.co.za


LINKS TO THIRD PARTY SITES


The Dijimo Web Site may contain links to other Web Sites (“Linked Sites”). The Linked Sites are not under the control of Dijimo and Dijimo is not responsible for the contents of ​any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Dijimo is not responsible for webcasting or any other ​form of transmission received from any Linked Site. Dijimo is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by ​Tuu Post of the site or any association with its operators.

BRAND FORMATS

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the Dijimo Web Site, you warrant to Dijimo that you will not use the Dijimo Web Site for any purpose that is unlawful or prohibited by these terms, ​conditions, and notices. You may not use the Dijimo Web Site in any manner which could damage, disable, overburden, or impair the Dijimo Web Site or interfere with any other ​party’s use and enjoyment of the Dijimo Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or ​provided for through the Dijimo Web Sites.


Some images on this website are from Canva or owned by Dijimo.


USE OF COMMUNICATION SERVICES


The Dijimo Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or ​communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the ​Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and ​not as a limitation, you agree that when using a Communication Service, you will not:


  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
  • Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
  • Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto ​or have received all necessary consents.
  • Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer.
  • Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
  • Conduct or forward surveys, contests, pyramid schemes or chain letters.
  • Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
  • Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in ​a file that is uploaded.
  • Restrict or inhibit any other user from using and enjoying the Communication Services.
  • Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
  • Harvest or otherwise collect information about others, including e-mail addresses, without their consent.
  • Violate any applicable laws or regulations.


Dijimo has no obligation to monitor the Communication Services. However, Dijimo reserves the right to review materials posted to a Communication Service and to remove any ​materials in its sole discretion. Dijimo reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason ​whatsoever.

Dijimo reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse ​to post or to remove any information or materials, in whole or in part, in Dijimo’s sole discretion.


Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Dijimo does not control or endorse ​the content, messages or information found in any Communication Service and, therefore, Dijimo specifically disclaims any liability with regard to the Communication Services ​and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Dijimo spokespersons, and their views do not ​necessarily reflect those of Dijimo.


Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such ​limitations if you download the materials.


MATERIALS PROVIDED TO DIJIMO OR POSTED AT ANY DIJIMO WEB SITE


Dijimo does not claim ownership of the materials you provide to Dijimo (including feedback and suggestions) or post, upload, input or submit to any Dijimo Web Site or its ​associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Dijimo, its affiliated ​companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the ​rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with ​your Submission.


No compensation will be paid with respect to the use of your Submission, as provided herein. Dijimo is under no obligation to post or use any Submission you may provide and ​may remove any Submission at any time in Dijimo’s sole discretion.


By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as ​described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.



LIABILITY DISCLAIMER


THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE DIJIMO WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ​ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. DIJIMO AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE DIJIMO WEB ​SITE AT ANY TIME. ADVICE RECEIVED VIA THE DIJIMO WEB SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD ​CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.


DIJIMO AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, ​SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE Tuu Post WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE ​LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. DIJIMO ​AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED ​GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.


TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DIJIMO AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, ​SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR ​IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE DIJIMO WEB SITE, WITH THE DELAY OR INABILITY TO USE THE DIJIMO WEB SITE OR RELATED SERVICES, THE ​PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE DIJIMO ​WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE DIJIMO WEB SITE, WHETHER BASED ON CONTRACT, OR, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ​DIJIMO OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR ​LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE ​DIJIMO WEB SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE DIJIMO WEB SITE.


SERVICE CONTACT: information@dijimo.co.za


TERMINATION/ACCESS RESTRICTION


Dijimo reserves the right, in its sole discretion, to terminate your access to the Dijimo Web Site and the related services or any portion thereof at any time, without notice. ​GENERAL To the maximum extent permitted by law, this agreement is governed by the laws of the Republic of South Africa. and you hereby consent to the exclusive ​jurisdiction and venue of courts in Johannesburg, Gauteng, South Africa, in all disputes arising out of or relating to the use of the Dijimo Web Site. Use of the Dijimo Web Site is ​unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint ​venture, partnership, employment, or agency relationship exists between you and Dijimo as a result of this agreement or use of the Dijimo Web Site. Dijimo’s performance of ​this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Dijimo’s right to comply with governmental, court and ​law enforcement requests or requirements relating to your use of the Dijimo Web Site or information provided to or gathered by Dijimo with respect to such use.


If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability ​limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the ​original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between ​the user and Dijimo with respect to the Dijimo Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, ​between the user and Dijimo with respect to the Dijimo Web Site.


A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this ​agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

It is the express wish to the parties that this agreement and all related documents be drawn up in English.


COPYRIGHT AND TRADEMARK NOTICES:


All contents of the Dijimo Web Site are: Copyright 2024 by Dijimo and/or its suppliers. All rights reserved.


TRADEMARKS

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or ​event is intended or should be inferred.


Any rights not expressly granted herein are reserved.


Registration

We will process any and all personal information provided to us by yourself upon or during your use of this Site, such as that stipulated above, in accordance with the provisions ​of the Act.


In order to use our site, you must first complete the registration form. When you register we collect personal information such as your name, address, email address, mobile ​number, and telephone number. We also collect additional information (such as How did you hear about us?, your interests), and unique identifiers (such as your company ​name and VAT number, if applicable).


All information that is mandatory is made known on the registration form and is necessary to complete the registration process. You are encouraged to provide the additional, ​optional information specified on the registration form so we can provide you with a more personalized experience on our site.


We may, at our sole discretion, request additional personal information from you. You may be required to confirm and certify such details as your identity, address and contact ​information for security and verification reasons. This information may include copies of ID documents, passports, utility bills, licenses, rights to sell or distribute a particular ​item or product, legal or financial documentation, or any other documentation related to your use of this website and/or app (but not limited to this).

We send all new members a welcoming email to verify password and username. Registered users will occasionally receive information on products, services, special deals, and ​a newsletter. Out of respect for the privacy of our users, our users have the option not to receive these types of communications (refer to our choice and opt-out section ​below).


Cookies and other tracking technologies


What are cookies?

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, ​and how to manage the cookie settings.


Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help ​us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where ​it needs improvement.


How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function ​the right way, and they do not collect any of your personally identifiable data.


The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing ​advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.


Types of Cookies we use

Manage cookie preferences


Cookie Settings


You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw ​your consent right away.In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your ​browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.


Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc


If you are using any other web browser, please visit your browser's official support documents.


Log Files

We collect statistical information about you from page hits. Every page, image or CGI program requested by your browser from our servers is logged in a log file, which also ​collects the following information: your remote IP address, the referring HTML page and the type of browser and computer that you are using. We use IP addresses to analyse ​trends, administer our site, track your movements, and gather broad demographic information for aggregate use. The statistical information we gather is used internally for ​marketing analysis. This information and IP addresses are not linked to personally identifiable information.


Sharing

If you successfully sell or buy a product, then your name, email address, phone number and payment details including credit card information and mailing address may be held ​in accordance with the Terms and Conditions of Use of this Site.


Dijimo does not accept responsibility for and accepts no liability in respect of any of the circumstances listed in the above Terms and Conditions for Use of This Site.


We aggregate demographic information with our business partners and advertisers. Aggregated information is not personally identifiable, and your personal information will ​only be used as part of an aggregated compilation of information. Insofar as you are making an application for a loan or any other application for services that requires a ​valuation of your credit profile, your purchase history on Dijimo will be disclosed to our business partners in order for our business partners to evaluate the risk in providing any ​such services, including but not limited to, third party financial services.


We will release information about you (as either the buyer or the seller) to the respective buyer or seller, as the case may be, in the following circumstances:


(a) Where you, as the buyer or seller, are no longer contactable pursuant to a sale or purchase;

(b) Where you are not fulfilling your obligations in terms of any sale between yourself and the buyer or seller as the case may be;

(c) Where you, as the buyer or seller, are acting illegally or fraudulently.


This information will also, in addition to the above, only be released to the other party by ourselves:


- upon a formal request by the buyer or seller, as the case may be, in terms of The Promotion of Access to Information Act;

- the release of such information is reasonably necessary and appropriate to enforce or apply the Terms and Conditions of Use of This Site;

- the release of such information is reasonably necessary and appropriate to protect the rights, property or safety of Dijimo, our users and others; and

- access to such information is not refused on any of the grounds for refusal set out in Chapter 4 of Part 3 of the Promotion of Access to Information Act.


Upon a formal request by the buyer or seller, as the case may be, for access to your information for any of the reasons listed in clause 16.5.3 of our Terms of Use, we undertake ​to notify you of such request (via email) and should you fail to respond to such communication within 7 days of the delivery thereof, your information will be released to the ​said party.


By consenting to this Privacy Policy at Registration, you hereby consent to the release of your information at the occurrence of any of those circumstances listed in clause ​16.5.3 of our Terms of Use and upon any failure by yourself to respond to any notification of a request to your information by the buyer or seller as the case may be.


You also agree that we will not be liable to you or any other person for any loss, damage, expense, or other amounts incurred, savings foregone, or hardship suffered, by any ​person however arising (including where the cause cannot be determined), through the release of your personal details, in the event of (a) and (b) above.


We will also share information, including personally identifiable information about you, with our parent, subsidiaries and related entities in order to provide you with an ​international trading service. All these entities will treat your information according to this privacy policy and in the same manner they would treat their own users information.


External Links

This website contains links to other third party sites. Please be aware that we are not responsible for the privacy practices or content of such other sites. We encourage you to ​be aware when you leave our site and to read the privacy statements, terms of use and protection of personal data information of each and every website that collects ​personally identifiable information. This privacy statement applies solely to information collected by this site and/or our app.


Newsletters

If you wish to subscribe to our newsletters, we ask for contact information such as email addresses. From time to time, we may make use of such subscription lists to further ​market to you through third-party platforms. However, it is completely at your discretion to be removed from such a list as set out in our choice and opt-out section below.


Site And Services Updates

We also send you site and services announcement updates. You are not able to un-subscribe from these because they contain important information about our site and our ​services.


Surveys And Contests

From time-to-time we request information from you via surveys or competition. Participation in these surveys or competitions is completely voluntary and you therefore have a ​choice whether or not to disclose any information to us. Information requested may include contact information (such as email addresses) and demographic information. We ​partner with third parties for supplying prizes for our contests, but no information is shared with these third parties.


Contact information will be used by us to notify the winners and award prizes in relation to our competitions, and also for promotional mailings. Survey information will be used ​for the purposes of monitoring or improving the use and satisfaction of this site. Registered users of our site will be automatically entered into some of our contests, thereby ​providing them with more opportunities to win.


By consenting to this Privacy Policy at Registration, you hereby consent to the release of your information at the occurrence of any of those circumstances listed in clause ​16.5.3 of our Terms of Use and upon any failure by yourself to respond to any notification of a request to your information by the buyer or seller as the case may be.You also ​agree that we will not be liable to you or any other person for any loss, damage, expense, or other amounts incurred, savings foregone, or hardship suffered, by any person ​however arising (including where the cause cannot be determined), through the release of your personal details, in the event of (a) and (b) above.


We will also share information, including personally identifiable information about you, with our parent, subsidiaries and related entities in order to provide you with an ​international trading service. All these entities will treat your information according to this privacy policy and in the same manner they would treat their own users information.


External Links

This website contains links to other third party sites. Please be aware that we are not responsible for the privacy practices or content of such other sites. We encourage you to ​be aware when you leave our site and to read the privacy statements, terms of use and protection of personal data information of each and every website that collects ​personally identifiable information. This privacy statement applies solely to information collected by this site and/or our app.


Newsletters

If you wish to subscribe to our newsletters, we ask for contact information such as email addresses. From time to time, we may make use of such subscription lists to further ​market to you through third-party platforms. However, it is completely at your discretion to be removed from such a list as set out in our choice and opt-out section below.


Site And Services Updates

We also send you site and services announcement updates. You are not able to un-subscribe from these because they contain important information about our site and our ​services.


Surveys And Contests

From time-to-time we request information from you via surveys or competition. Participation in these surveys or competitions is completely voluntary and you therefore have a ​choice whether or not to disclose any information to us. Information requested may include contact information (such as email addresses) and demographic information. We ​partner with third parties for supplying prizes for our contests, but no information is shared with these third parties.


Contact information will be used by us to notify the winners and award prizes in relation to our competitions, and also for promotional mailings. Survey information will be used ​for the purposes of monitoring or improving the use and satisfaction of this site. Registered users of our site will be automatically entered into some of our contests, thereby ​providing them with more opportunities to win.


Public Forums

If we make chat rooms and message boards available to our users, please remember that any information that is disclosed in these areas becomes public information. You ​should therefore exercise caution when deciding to disclose your personal information. We may, from time to time, monitor private messages and communication between ​users using our forum posts and private messaging system, to ensure security and policy adherence.

Security

We take every precaution to prevent the loss, misuse and alteration of all information under our control. When you submit sensitive information via our site, your information is ​protected both online and offline.


When our registration form asks you to enter personal information or data (such as credit card number), that information is encrypted and is protected using SSL.

While we use encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. The servers that we store personally ​identifiable information on are kept in a secure environment.


We continually review our security practices to ensure that we are up to date with industry best practice. However, our security measures are not impenetrable.

If you have any questions about the security at our site, you can send an email to information@dijimo.co.za.


Choice/Opt-out

If you no longer wish to receive our newsletters, information about products and services and special deals, surveys, promotional materials from us or our partners, or push ​notifications in your browser, you may opt-out of receiving these communications by following the unsubscribe instructions in the relevant email or by emailing us at ​information@dijimo.co.za or disabling push notifications through your browser.


Correction/Updating Personal Information:

If your personally identifiable information changes (such as your email address), or if you no longer desire to use our services, you may correct, update or remove your personal ​data provided to us. This can be done at the member information page or by emailing our Customer Support at information@dijimo.co.za.


Should you wish us to remove your personal data provided to us, we will delete your account. However, records of your personal information will be retained for a period of 5 ​years as required for lawful purposes related to our functions and activities and for statistical purposes in accordance with the Protection of Personal Information Act. This ​information will merely be retained and not used, shared or sold.


Anti-Spam Policy

We are committed to permission-based email marketing practices, and have established this no-tolerance Anti-Spam Policy. We may update this policy and provide notice of ​any changes on its home page. Your use of this website and/or app constitutes your acceptance of the terms and conditions of our Anti-Spam Policy.


Spam is commercial email or unsolicited bulk email, including junk mail, which has not been requested by the recipient. Spam is the opposite of permission-based email.

If you believe that you have received Spam connected to Dijimo in any way, send a complaint including the unsolicited email, to Dijimo abuse. You may also provide any other ​information that you believe may help a Dijimo investigation. We do not investigate or take any action based on anonymous Spam complaints.


Individuals who register on Dijimo, and provide their email address, consent to Dijimo sending information on Dijimo related information, products and services to said email ​address. In order to protect your privacy, we do not sell, share or trade our subscriber list with anyone for any reason and you may unsubscribe at any time.

Data Retention

We keep your personal information for as long as is required or permitted by law or a contract and/or depending on our interactions with us, records of your personal ​information will be retained as required for lawful purposes related to our functions and activities, for statistical purposes, for evidentiary purposes, for a further period with ​your consent or for security and fraud prevention purposes. This information will merely be retained and not used, shared or sold.


Minors

In terms of our Terms and Conditions, persons under the age of 18 may only use our website and/or app with the required consent from a parent and/or guardian.


Disclaimer

The use of our website and/or app and is at your own risk. You will assume responsibility for any risk or loss arises from the use of our website and/or app and or dependency on ​information on our website and/or app.


We take all reasonable steps to make sure any information and/or content on our website and/or app is correct and clear. However, we make no representations or warranties ​(express or implied) as to the functionality, standard, availability, accessibility, and accuracy of our website and/or app and or any correctness of content and information of ​our website and/or app. We will not be bound if any representations or warranties are made on our website and app or by our representatives.


We will not be liable unless otherwise provided by law If any damage, loss or expenses (direct or indirect), whether consequential in nature, arising out of or in connection with ​your access and use of the website and/or app.


Notification of Changes to Our Privacy Policy

If we decide to change our privacy statement, we will post those changes on our Homepage and in our newsletter so you are always aware of what information we collect, how

we use it, and under what circumstances, if any, we disclose it.


Governing law

This Privacy Policy and any dispute or claim arising from this Privacy Policy fall under the law of the Republic of South Africa.


General

If we or you do not enforce any right in terms of this policy, it will not constitute a waiver of that right.


If any provision of this Privacy Policy is judged to be illegal, void or unenforceable due to applicable law or by order of a court of a competent jurisdiction the offending provision ​shall be deemed severable from the remaining terms of this policy and deleted. The unaffected portions of this policy will continue to be in full force and effect and the ​remainder of the provisions will not be prejudiced.


Your Rights


Changing your Information

It is important that your personal information is up-to-date and accurate. Please keep us informed if your personal information changes by signing into your account on our ​website.


At any time, you may review or update personal information that we hold about you, by creating and/or signing into your account on our website and/or app.

To obtain a copy of any information that is not provided on our website and/or app, please have a look at our PAIA manual to contact us to make that request.

After receiving the request in terms of our PAIA manual, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to ​you.


Removing your information

Please contact us to make your request if you would like us to remove personally identifiable information from our website and/or app. However, removing your personal ​information may limit the service we can provide to you.


Verifying your information

We take reasonable steps to verify your identity when we receive any request to access, edit or delete personal identifiable information before granting you access or ​otherwise taking any action. This is important to safeguard your information.


Contacting us

If you have any questions about this privacy statement, any questions regarding access to and the protection of your personal information, the practices of this site, or your ​dealings with us, you can contact us on information@dijimo.co.za, alternatively, click here to view our PAIA manual which contains information regarding access to and the ​protection of your personal information.


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