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Common questions
Looking to join the network as a merchant, reseller (individuals or merchants providing reseller and field services) or affiliate (individuals providing referrals only)? Visit our Become a Reseller or Affiliate page, this section is for corporate clients.
Telecoms, ISPs, fintechs, HR, financial, travel and tourism businesses, e-commerce and online retailers, any organisation or brand that needs to reach individual, and small-business customers in places where current distribution channels under-deliver. We work with both household-name corporates and growing brands.
Most engagements move from briefing to a regional campaign start in roughly six weeks. Scaling province-by-province takes anywhere from three to twelve months depending on the service, technology integration and field training required.
Every Tuu Post reseller (individuals or merchants providing reseller and field services) and affiliate (individuals providing referrals only) is vetted, trained and supported before activation, and paired with a regional rep. Every transaction is logged with audit-grade evidence, and brand partners get near real-time reporting dashboards.
Most engagements combine a setup and training fee with a per-transaction or per-outcome rate. We're transparent about what each component costs, and we structure terms so the merchant, reseller (individuals or merchants providing reseller and field services) and affiliate (individuals providing referrals only) network benefits in step with your usage of our services.
Yes. We extend online businesses into the physical last mile, cash-in / cash-out at the counter for unbanked shoppers, assisted checkout and onboarding, click-and-collect and returns through local outlets, and proof-of-delivery evidencing. Merchants, resellers (individuals or merchants providing reseller and field services) and affiliates (individuals providing referrals only) become your storefront wherever card-only or app-only channels fall short.
Shoppers can pay cash at any Tuu Post supported merchant or reseller (individuals or merchants providing reseller and field services) outlet against an online order, top up a digital wallet, or settle with a voucher or reference code. The transaction reconciles to your checkout in near real time, so a cash-based customer completes a digital purchase without ever needing a card.
Yes. We can build and manage storefronts, product catalogues and marketplace listings, and handle order management, digital payments and customer support end-to-end, or plug into the platform you already run.
Performance campaigns, WhatsApp and SMS journeys, social commerce and conversational selling, all measured against sales and sign-ups rather than impressions.
Onboarding, FICA / KYC capture and consent are handled digitally with audit-grade evidence, whether the customer signs up online or is assisted by a Tuu Post reseller (an individual or merchant providing reseller and field services). Data is processed in line with POPIA, and you get near real-time reporting on every step of the funnel.
Yes. Our platform exposes APIs for transaction reporting, customer onboarding, KYC capture and all data. We're always glad to integrate with our clients' core systems, and we welcome your tech team to work directly with ours.
All nine South African provinces. Density is highest in Gauteng, KwaZulu-Natal and the Western Cape, with growing coverage in Limpopo, Mpumalanga, Eastern Cape, Free State, North West and Northern Cape.