Why we exist

Real impact in the places that need it most.

Our three pillars

Social, financial, and digital inclusion.

01

Social inclusion

Dignified access to services.
We bring services to communities the formal economy has historically passed by, with the seriousness it deserves.

02

Financial inclusion

Cash-in, cash-out, bill payments, savings and now travel bookings, accessible at the corner store, in everyday language, with no banking app required.

03

Digital inclusion

Connectivity, devices, training and assisted-digital services that put the online world within reach, where data signal stops and self-serve never started.

Merchant stories

In their own words.

Soweto merchant
Customers come for travel bookings and parcels, and end up buying airtime too. My shop feels busier all day.
Tuu Post
Amanda S.
Internet café · Soweto
Tembisa merchant
I was already doing printing, stationery and internet access. Tuu Post just made everything I do bigger.
Tuu Post
Thabang M.
Internet café · Tembisa
Alexandra merchant
The product training is easy. I always get support and answers when I need help. I feel looked-after.
Tuu Post
Mandla N.
Internet café · Alexandra

Resellers, affiliates & youth ambassadors

On the ground, in the community.

Reseller meeting a customerResellers

Trusted faces, trained for the field.

Our field resellers (individuals or merchants providing reseller and field services) go where data signal stops, to schools, taxi ranks, mining hostels and community halls. They onboard customers, capture KYC, deliver products and explain new services in the languages people actually speak.

Each reseller (individuals or merchants providing reseller and field services) is verified, trained, and paired with a regional supervisor, and every interaction is logged.

Resellers on the moveYouth ambassadors

Youth building careers at home.

Our youth-ambassador programme, piloted in Tembisa, Gauteng trains the next generation of community entrepreneurs to operate as digital service points where they live. It's how we keep talent local and the network sustainable.

More than half of the ambassadors recruited in the last cohort were women.

Featured partnership

Township travel, with Dream Hotels and Resorts.

Tuu Post reseller in Soweto handling travel bookingsTravel

A trusted neighbour, a new kind of travel agent.

For most South African families, holidays at a Dream Hotels & Resorts property were once out of reach, not just by cost, but by access. There were no trusted channels to book them in their communities. This campaign is changing that.

Operating across five Tuu Post stores, three in Soweto, one in Alexandra, one in Tembisa, the programme lets customers book trips face-to-face, with flexible payment. Store owners earn commission on every booking and act as travel-sector micro-agents.

5

Campaign stores

Across Soweto, Alexandra and Tembisa, 2025.

R 50bn

Stokvel market opportunity

Annual collective savings in South Africa, a perfect fit for group travel planning.

Now expanding

Plans to roll out across more communities through 2026.

By embedding services into township businesses, many of which already serve as trusted payment and admin points, we empower the local economy.
Tuu Post Impact Team

Be part of it

Run your inclusion programme with us.

If your organisation has a CSI, ESG or shared-value programme aimed at South African communities, the Tuu Post network is a credible, audit-grade way to deliver it.

ReportingImpact reports
GeoFormal, informal, urban or rural
AuditField-data evidence