Terms & Conditions · Tuu Post Impact NPC

Agreement between user and Tuu Post Impact NPC (“Tuu Post Impact”).

The Tuu Post Impact website comprises various web pages operated by Tuu Post Impact NPC. The website is offered to you conditioned on your acceptance, without modification, of the terms, conditions and notices contained here. Your use of the website constitutes your agreement to all such terms, conditions and notices.

We are Tuu Post Impact NPC, a non-profit company registered in South Africa under number 2025 / 015649 / 08, with its registered office at First Floor, Work Central, Bel Air Shopping Mall, Bellairs Drive and Malibongwe Drive, Northriding, Johannesburg, 2169. Tuu Post Impact is a separate juristic person from Timbaktuu Post (Pty) Ltd. “You” are anyone who uses our website. Please read this agreement carefully and save it. If you do not agree with it, you should leave our website immediately.

Clause 01Modification of these terms of use

Tuu Post Impact reserves the right to change the terms, conditions and notices under which the website is offered. The version that applies is the one posted on the day you use the website, and your continued use after any change constitutes acceptance.

Clause 02POPI Act agreement and consent declaration

All parties agree that they will comply with POPIA and process all information and personal data in respect of any programme, donation or service in accordance with that Act, and only for the purposes set out in our Privacy Notice and any related arrangement.

By submitting information to Tuu Post Impact, irrespective of how it is submitted, you consent to the collection, collation, processing and storing of that information, and its use and disclosure in accordance with our Privacy Notice. Should you not agree to the terms and consent declaration set out here, you must notify us immediately, failing which it will be deemed that you accept and agree to them. Should you have any queries, please contact us at admin@tuupost.com.

Clause 03Our purpose and programmes

Tuu Post Impact is a non-profit company that promotes and drives social, financial and digital inclusion for underserved South African communities. Information about our programmes is provided for general information only. Participation in any programme is subject to eligibility criteria, available funding and any additional programme terms we may publish. We do not guarantee that any programme, benefit or outcome described on the website will be available to any particular person, and we may vary, suspend or discontinue a programme at our discretion.

Clause 04Donations and funding

Where the website enables or describes donations or funding, you warrant that any funds you contribute are from a lawful source and that you are authorised to contribute them. Donations are applied towards our public-benefit objects and general operations, and, unless we expressly agree otherwise in writing, are not refundable. We may issue receipts or Section 18A tax certificates only where we are lawfully entitled to do so and where the necessary information has been provided. Any restricted or earmarked funding is governed by the applicable funding agreement, which prevails over these terms to the extent of any conflict.

Clause 05Links to third-party sites

The website may contain links to other websites (“Linked Sites”). Linked Sites are not under the control of Tuu Post Impact, and we are not responsible for their contents or any changes or updates to them. We provide these links only as a convenience, and the inclusion of any link does not imply endorsement of the site or any association with its operators.

Clause 06No unlawful or prohibited use

As a condition of your use of the website, you warrant that you will not use it for any purpose that is unlawful or prohibited by these terms. You may not use the website in any manner that could damage, disable, overburden or impair it, or interfere with any other party’s use and enjoyment of it, and you may not attempt to gain unauthorised access to any part of the website, systems or data.

Clause 07Materials provided to Tuu Post Impact

Tuu Post Impact does not claim ownership of the materials you provide (including feedback and suggestions) or post, upload, input or submit to the website (“Submissions”). However, by making a Submission you grant Tuu Post Impact permission to use it in connection with the operation of its programmes and communications — including the rights to copy, distribute, transmit, publicly display, reproduce, edit, translate and reformat it — for lawful, public-benefit purposes, without compensation. You warrant that you own or control all rights to your Submission and that it does not infringe the rights of any third party. Where a Submission contains the personal information of another person, you confirm you have the necessary consent.

Clause 08Liability disclaimer

The information, materials and services included in or available through the website may include inaccuracies or typographical errors, and are provided for general information only. Content on the website should not be relied upon for personal, medical, legal or financial decisions, and you should consult an appropriate professional for advice tailored to your situation. To the maximum extent permitted by applicable law, all information, materials and services are provided “as is” without warranty of any kind, and Tuu Post Impact disclaims all implied warranties of merchantability, fitness for a particular purpose and non-infringement. To the maximum extent permitted by law, Tuu Post Impact shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or connected with the use or performance of the website. If you are dissatisfied with any portion of the website, or with any of these terms, your sole and exclusive remedy is to discontinue using the website. Service contact: admin@tuupost.com.

Clause 09Termination and access restriction

Tuu Post Impact reserves the right, in its sole discretion, to terminate your access to the website and related services, or any portion thereof, at any time without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the Republic of South Africa, and you consent to the non-exclusive jurisdiction of the courts of Johannesburg, Gauteng, in all disputes arising out of or relating to the use of the website. You agree that no joint venture, partnership, employment or agency relationship exists between you and Tuu Post Impact as a result of this agreement. If any part of this agreement is found invalid or unenforceable, that provision is severable and the remaining provisions continue in effect. This agreement constitutes the entire agreement between the user and Tuu Post Impact with respect to the website and supersedes all prior communications. It is the express wish of the parties that this agreement be drawn up in English.

Clause 10Copyright and trademark notices

All contents of the website are copyright © 2026 by Tuu Post Impact NPC and/or its suppliers. All rights reserved. “Tuu Post” is a registered trademark used by Tuu Post Impact NPC under arrangement with its proprietor. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. Any rights not expressly granted herein are reserved.